Gracias por contactarnos.

Recibimos su mensaje
y le responderemos dentro de las 24 horas.

Cerrar
Lo sentimos, Teeveeing no opera en su región.
No podrá ver ni grabar TV en vivo con nuestro servicio.
Casa > Bug report

Please use the form below to submit your report.
Bug report online form:

    YOUR DETAILS

    Name:

    Date:

    Email:

    ENVIRONMENT

    Device make and model

    Operating system and browser used (with version if possible)

    BUG DETAILS

    Steps to Reproduce:

    Expected results:

    Actual results:

    Attachments: (Screenshots or photo)


    BUG TRACKING

    Time

    Severity

    • Severity 1 - Blocker: The defect affects critical functionality or critical data. It does NOT have a workaround. Example: Cannot login, cannot change settings.

    • Severity 2 - Critical: The defect affects major functionality or major data. It has a workaround but is not obvious and is difficult. Example: Crashes, all exceptions, security bugs.

    • Severity 3 - Minor: The defect affects minor functionality or non-critical data. It has an easy workaround. Example: Open unexpected page.

    • Severity 4 - Trivial: The defect does not affect functionality or data. It does not even need a workaround. It does not impact productivity or efficiency. It is merely an inconvenience. Example: Petty layout discrepancies, spelling/grammatical errors.

    Notes:

    • Instructions: Report the pattern, not an example.

    • Describe what is wrong only!

    • Do not confuse priority with severity.

    • Be direct and to the point (don't tell a story).

    • Report the bug, but not how to solve it.

    • Don't use CAPS, ! or ?.

    • Don't use your personal judgement.

    • Make your description clear and concise for everyone.

    • Golden rule: Do not use the word 'sometimes'.

    Gracias por contactarnos.

    Recibimos su mensaje
    y le responderemos dentro de las 24 horas.

    Cerrar